Server Requirements for Jannah

To use Jannah, you must be running WordPress 4 or higher,  PHP 5.6 or higher, and MySQL 5.6 or higher. Jannah has been tested with Mac, Windows, and Linux. Below is a checklist of items your host needs to comply with to ensure proper Jannah operation:

  • Ensure your web host has the minimum requirements to run WordPress.
  • Make sure the latest version of WordPress is up and running.
  • If necessary, you can download the latest release of WordPress from the official WordPress website.

PHP Configuration limits

Issues you may encounter, such as demo content fails when importing and similar issues, are generally related to excessively low PHP configuration limit settings. You can either increase these limits on your own or contact your web host and ask to have the limits increased to the following minimums:

  • memory_limit 128M
  • max_input_vars 3000
  • max_execution_time 180
  • post_max_size 32M
  • upload_max_filesize 32M
  • allow_url_fopen ON

Verify your PHP limits

You can check them by installing the  WordPress phpinfo() plugin and checking Settings. The first column refers to your installation value, and the second column refers to the limits of your host. The latter values are often lower if you have selected a cheaper hosting package.

You can always contact your host to ask what the current settings are, and have them adjusted if necessary. Some hosts will try to keep PHP limits low to conserve resources. Since are paying for those resources, you should rightfully expect to be getting your money’s worth.